1. General (2)
Our offices are open 9:00 am – 5:00 pm EST.
We will try to respond to you as soon as possible but no later than the next business day.
2. My Account (5)
Select Tools from the menu across the bottom of your screen and then select Secure Document Upload. Within the Secure Document Upload you can upload a photo or scan of the required information.
No, Evati does not have any account minimums.
You can open only one account. However, within that
Your account usually takes 1 business day to be opened and another 1-2 business days for your bank account to be linked.
3. My Goals (4)
Yes. Other factors in our evaluation and goal setting process may lead to a different recommendation for a specific customer.
Yes, when determining a recommended investment strategy for each goal, we look at the time horizon and dollar amount of the individual goal as well as your overall risk preferences.
4. Banking (4)
As soon as we receive information from your bank regarding the issue, we will let you know. Usually it takes about 4-5 business days to receive this detail from banking institutions.
No, we do not allow a third party bank account to be linked to your Evati account. To link a bank account to your Evati investment account, you must use an account that you have personally opened and that has the same name on the account as on your Evati investment account.
Only one bank account can be linked per Evati account.
When you successfully complete the automated process to connect your Bank, you can make a transfer almost immediately (although occasionally the auto-linking process can take up to 1-2 business days). If you must enter your bank routing number and bank account number, two micro-deposit transactions will be sent to you to verify. The micro-deposit transactions will take 2-3 business days to be received into your bank account. Once you see them, just confirm both amounts back in your Evati account by selecting Settings and then Banks.
5. Fees (2)
No, Evati never charges a per trade commission fee.
For accounts under $5,000, a $1.00 monthly fee is charged on the last business day of
6. Security and Safety (2)
Your brokerage account is insured through SIPC (Securities Investor Protection Corporation). SIPC insures both your cash and securities in your brokerage account. SIPC insures up to $500,000 in assets of which $250,000 can be in cash. SIPC protects against a financial failure of a member firm but not against declines in the value of your portfolio.
Evati and our partners employ high standards for guarding your personal and financial information. We employ encryption in all data transmissions. Additionally, your communications with Evati are protected with SHA-2 encryption via an extended verification certificate.